Terms & Conditions

Effective Date: 07/30/2025
Last Updated: 07/30/2025

1. Acceptance of Terms

By accessing our website, using our services, or entering into an agreement with Limitless Ignite Media ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Overview

We provide the following services:

• Digital Marketing & Media Content: Social media management, content creation, advertising campaigns, and digital strategy

• Video Production Services: Concept development, filming, editing, and post-production for marketing content

• Virtual Event Assistant Services: Technical support, event management, and backend assistance for virtual events

3. Service Agreements and Proposals

3.1 Project Scope

• All services begin with a detailed proposal outlining scope, deliverables, timelines, and costs

• Changes to project scope require written approval and may result in additional fees

• We reserve the right to refuse projects that don't align with our capabilities or values

3.2 Client Responsibilities

• Provide accurate, complete information and materials needed for project completion

• Respond to requests for feedback and approvals within agreed timeframes

• Ensure you have rights to all materials provided to us

• Maintain professional communication throughout the project

3.3 Revisions and Changes

• Each project includes a specified number of revisions as outlined in the proposal

• Additional revisions beyond the agreed scope will incur extra charges

• Major scope changes may require a new agreement and timeline adjustment

4. Payment Terms

4.1 Fees and Billing

• All fees are as specified in your service agreement or proposal

• Prices are subject to change with 30 days' written notice for ongoing services

• Late payments may incur a 1.5% monthly service charge

• All fees are non-refundable unless otherwise specified

4.2 Payment Schedule

• Project-based work: Typically 50% upfront, 50% upon completion

• Monthly retainers: Due on the first of each month

• Rush projects: May require 100% payment upfront

• Specific payment terms will be outlined in your service agreement

4.3 Expenses

• Client is responsible for pre-approved third-party costs (advertising spend, stock footage, software licenses, etc.)

• Travel expenses, if required, will be billed separately with prior approval

• All expenses will be documented and provided with receipts

5. Intellectual Property Rights

5.1 Client Materials

• You retain ownership of all materials provided to us

• You grant us license to use your materials solely for providing agreed services

• You warrant that you have rights to all materials provided

5.2 Our Work Product

• Upon final payment, you receive ownership of final deliverables created specifically for your project

• We retain rights to our methodologies, processes, and general knowledge

• We may showcase completed work in our portfolio unless otherwise agreed

5.3 Third-Party Materials

• Stock photos, music, or other licensed materials remain property of their respective owners

• Client is responsible for ongoing licensing fees for third-party materials

• We will clearly identify any third-party materials used in your project

6. Confidentiality

6.1 Mutual Confidentiality

• Both parties agree to keep confidential information private and secure

• Confidential information includes business strategies, financial data, and proprietary processes

• This obligation survives termination of our business relationship

6.2 Exceptions

• Information that becomes publicly available through no fault of the receiving party

• Information required to be disclosed by law or court order

• Information independently developed without use of confidential materials

7. Service-Specific Terms

7.1 Digital Marketing Services

• Performance metrics are estimates based on industry standards and past experience

• We cannot guarantee specific results, rankings, or conversion rates

• Client is responsible for final approval of all published content

• Social media account access may be required and will be handled securely

7.2 Video Production Services

• Final video files will be delivered in agreed formats and resolutions

• Raw footage remains our property unless specifically purchased

• Talent releases and location permissions are client's responsibility unless otherwise arranged

• Weather delays for outdoor shoots are not grounds for project delays or refunds

7.3 Virtual Event Services

• We provide technical support during agreed hours only

• Client is responsible for having backup internet connection and devices

• Force majeure events affecting internet or platform availability are not our responsibility

• Event recordings, if requested, incur additional fees

8. Timelines and Deadlines

8.1 Project Timelines

• Timelines begin after receipt of required materials and payments

• Client delays in providing feedback or materials will extend project timelines accordingly

• Rush requests may incur additional fees of 25-50% of project cost

8.2 Force Majeure

• Neither party is liable for delays caused by circumstances beyond reasonable control

• This includes natural disasters, government actions, internet outages, or global pandemics

• We will make reasonable efforts to minimize delays and communicate promptly about issues

9. Limitation of Liability

9.1 Service Limitations

• Our liability is limited to the amount paid for the specific service in question

• We are not liable for indirect, consequential, or punitive damages

• We do not guarantee specific business results from our marketing services

9.2 Technical Issues

• We are not responsible for third-party platform changes that affect our deliverables

• Client is responsible for maintaining backups of all delivered materials

• We cannot guarantee 100% uptime for any digital services or platforms

10. Termination

10.1 Termination by Client

• Monthly services may be cancelled with 30 days' written notice

• Project-based work may be terminated with payment for work completed

• Termination does not relieve client of payment obligations for services already provided

10.2 Termination by Company

• We may terminate services for non-payment, breach of terms, or unprofessional conduct

• We will provide 15 days' notice for termination due to non-payment Immediate termination may occur for serious breaches or illegal activities

10.3 Effect of Termination

• All outstanding invoices become immediately due

• We will provide completed work and return client materials within 30 days

• Confidentiality obligations continue after termination

11. Indemnification

• Client agrees to indemnify and hold us harmless from claims arising from:

• Use of materials provided by client that infringe third-party rights

• Client's business practices or industry-specific regulations

• Misuse of deliverables or services after project completion

• False or misleading information provided by client

12. Dispute Resolution

12.1 Good Faith Resolution

• Both parties agree to attempt resolution through good faith discussions first

• Formal dispute procedures begin only after 30 days of attempted resolution

12.2 Mediation and Arbitration

• Disputes will be resolved through binding arbitration in Alexandria, Virginia

• Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association

• Each party bears their own legal costs unless otherwise determined by arbitrator

13. General Provisions

13.1 Governing Law

• These Terms are governed by the laws of Commonwealth of Virginia

• Any legal proceedings will be conducted in the courts of Alexandria, Virginia or the Eastern District of Virginia

13.2 Entire Agreement

• These Terms, along with signed proposals and service agreements, constitute the entire agreement

• No verbal agreements or promises outside written documents are binding

• Changes to these Terms must be in writing and signed by both parties

13.3 Severability

• If any provision is found unenforceable, the remainder of these Terms remains in effect

• Invalid provisions will be replaced with enforceable terms that most closely match the original intent

13.4 Assignment

• Client may not assign these Terms without our written consent

• We may assign our rights and obligations to affiliates or in connection with business transfers

14. Communication and Notices

14.1 Official Communications

• All official notices must be in writing and sent to addresses specified in service agreements

• Email communications are acceptable for day-to-day project management

• Changes to contact information must be promptly communicated

14.2 Response Times

• We will respond to client communications within 2 business days

• Urgent matters should be clearly marked and may be addressed sooner

• Response times may be longer during holidays or scheduled time off

15. Updates to Terms

We reserve the right to update these Terms at any time. Changes will be effective:

• Immediately for new clients upon service commencement

• After 30 days' notice for existing clients with ongoing services

• Major changes will be communicated via email and website posting

Contact Information

For questions about these Terms and Conditions:

Limitless Ignite Media
Email: [lim@limitlessignitemedia.onmicrosoft.com]
Phone: +1 (703) 201-9139
Address: 211 N Union St, 153, Alexandria, Virginia 22314, US

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.